Terms of service

Terms & Conditions

Last Updated: April 01, 2025

Welcome to Visage! By accessing and using our website, products, and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

  • Visage operates this website and provides beauty and skincare devices for sale.
  • We reserve the right to modify these terms at any time. Any changes will be updated on this page.
  • By continuing to use our website, you accept any revisions to these terms.

2. Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices displayed are in PHP and include applicable taxes.
  • We accept secure payment methods, including credit/debit cards, e-wallets, and bank transfers.
  • Visage reserves the right to cancel any order due to suspected fraud or unauthorized transactions.

3. Return & Warranty Policy

  • We offer a 7-day return policy for unused and undamaged products. The customer is responsible for return shipping costs unless the item is defective.
  • A 30-day service warranty covers manufacturing defects but excludes damages caused by misuse, mishandling, or unauthorized repairs.
  • For more details, refer to our Return Policy page.

4. Shipping & Delivery

  • Orders are processed within 24-48 hours and shipped via J&T Express.
  • Shipping costs and delivery times vary based on location. Refer to our Shipping Policy page for details.
  • We are not responsible for delays caused by the courier, natural disasters, or unforeseen circumstances.

5. Product Usage & Liability

  • Our beauty devices are designed for personal use only. Consult a dermatologist if you have sensitive skin or pre-existing conditions.
  • Visage is not liable for any adverse reactions, misuse, or improper handling of products.

6. Privacy Policy

  • We respect your privacy and ensure that your personal information is securely stored
  • Your data will only be used for order processing, customer service, and marketing purposes with your consent.
  • We do not sell or share your information with third parties without permission.

7. Intellectual Property

  • All content, including logos, images, and product descriptions, belongs to Visage.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Governing Law

  • These terms are governed by the laws of the Philippines.
  • Any disputes will be resolved through negotiation or legal proceedings within Philippine jurisdiction.

9. Contact Information

For any questions regarding our Terms & Conditions, please contact us at thevisageph@gmail.com.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.